SMS Privacy Policy
Effective Date: January 1, 2025
1. Collection & Use of Information
By opting in to receive SMS messages from Joyce Koons Automotive, you consent to receive text messages regarding promotions, service reminders, appointment confirmations, and other dealership-related updates. We collect your phone number and may associate it with your customer profile to improve our service.
2. Message Frequency & Opt-Out
Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us, except for transactional or legally required communications.
3. Data Security
We take reasonable precautions to protect your information. However, SMS communications are not encrypted, and we recommend avoiding sending sensitive personal information via text.
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your phone number with trusted third-party service providers who help facilitate our SMS communications, but they are prohibited from using it for other purposes.
5. Your Rights & Contact Information
If you have any questions about this policy or need assistance with your SMS preferences, please contact us at:
Joyce Koons Automotive
10660 Automotive Dr, Manassas, VA 20109
Phone: 703-368-9100
Email: Info@JoyceKoons.com
By using our SMS service, you agree to the terms outlined in this policy. We reserve the right to update this policy as needed.
General Privacy Policy
Joyce Koons Automotive is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Joyce Koons Automotive Web site and governs data collection and usage. By using the Joyce Koons Automotive website, you consent to the data practices described in this statement.
Collection of your Personal Information
Joyce Koons Automotive collects personally identifiable information, such as
your e-mail address, name, home or work address or telephone number. Joyce
Koons Automotive also collects anonymous demographic information, which is not
unique to you, such as your ZIP code, age, gender, preferences, interests and
favorites.
There is also information about your computer hardware and software that is
automatically collected by Joyce Koons Automotive. This information can
include: your IP address, browser type, domain names, access times and
referring Web site addresses. This information is used by Joyce Koons
Automotive for the operation of the service, to maintain quality of the
service, and to provide general statistics regarding use of the Joyce Koons
Automotive Web site.
Please keep in mind that if you directly disclose personally identifiable
information or personally sensitive data through Joyce Koons Automotive public
message boards, this information may be collected and used by others. Note: Joyce
Koons Automotive does not read any of your private online communications.
Joyce Koons Automotive encourages you to review the privacy statements of Web
sites you choose to link to from Joyce Koons Automotive so that you can
understand how those Web sites collect, use and share your information. Joyce
Koons Automotive is not responsible for the privacy statements or other content
on Web sites outside of the Joyce Koons Automotive and Joyce Koons Automotive family
of Web sites.
Use of your Personal Information
Joyce Koons Automotive collects and uses your personal information to operate
the Joyce Koons Automotive Web site and deliver the services you have
requested. Joyce Koons Automotive also uses your personally identifiable
information to inform you of other products or services available from Joyce
Koons Automotive and its affiliates. Joyce Koons Automotive may also contact
you via surveys to conduct research about your opinion of current services or
of potential new services that may be offered. We ensure that any data shared with third-party service providers is strictly controlled and monitored to prevent unauthorized use or transfer.
Joyce Koons Automotive does not sell, rent or lease its customer lists to third
parties. Joyce Koons Automotive may, from time to time, contact you on behalf
of external business partners about a particular offering that may be of
interest to you. In those cases, your unique personally identifiable
information (e-mail, name, address, telephone number) is not transferred to the
third party. In addition, Joyce Koons Automotive may share data with trusted
partners to help us perform statistical analysis, send you email or postal
mail, provide customer support, or arrange for deliveries. All such third
parties are prohibited from using your personal information except to provide
these services to Joyce Koons Automotive, and they are required to maintain the
confidentiality of your information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Joyce Koons Automotive does not use or disclose sensitive personal information,
such as race, religion, or political affiliations, without your explicit
consent.
Joyce Koons Automotive keeps track of the Web sites and pages our customers
visit within Joyce Koons Automotive, in order to determine what Joyce Koons
Automotive services are the most popular. This data is used to deliver
customized content and advertising within Joyce Koons Automotive to customers
whose behavior indicates that they are interested in a particular subject area.
Joyce Koons Automotive Web sites will disclose your personal information,
without notice, only if required to do so by law or in the good faith belief
that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on Joyce Koons Automotive or the site; (b)
protect and defend the rights or property of Joyce Koons Automotive; and, (c)
act under exigent circumstances to protect the personal safety of users of Joyce
Koons Automotive, or the public.
Use of Cookies
The Joyce Koons Automotive Web site use "cookies" to help you
personalize your online experience. A cookie is a text file that is placed on
your hard disk by a Web page server. Cookies cannot be used to run programs or
deliver viruses to your computer. Cookies are uniquely assigned to you, and can
only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. The purpose of a cookie is to tell the Web server that you have
returned to a specific page. For example, if you personalize Joyce Koons
Automotive pages, or register with Joyce Koons Automotive site or services, a
cookie helps Joyce Koons Automotive to recall your specific information on
subsequent visits. This simplifies the process of recording your personal
information, such as billing addresses, shipping addresses, and so on. When you
return to the same Joyce Koons Automotive Web site, the information you
previously provided can be retrieved, so you can easily use the Joyce Koons
Automotive features that you customized.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. If you choose to decline cookies, you may not
be able to fully experience the interactive features of the Joyce Koons
Automotive services or Web sites you visit.
Security of your Personal Information
Joyce Koons Automotive secures your personal information from unauthorized
access, use or disclosure. Joyce Koons Automotive secures the personally
identifiable information you provide on computer servers in a controlled,
secure environment, protected from unauthorized access, use or disclosure. When
personal information (such as a credit card number) is transmitted to other Web
sites, it is protected through the use of encryption, such as the Secure Socket
Layer (SSL) protocol.
Changes to this Statement
Joyce Koons Automotive will occasionally update this Statement of Privacy to
reflect company and customer feedback. Joyce Koons Automotive encourages you to
periodically review this Statement to be informed of how Joyce Koons Automotive
is protecting your information.
Contact Information
Joyce Koons Automotive welcomes your comments regarding this Statement of
Privacy. If you believe that Joyce Koons Automotive has not adhered to this
Statement, please contact Joyce Koons Automotive. We will use commercially
reasonable efforts to promptly determine and remedy the problem.